ISBN Verification Policy:
- The ISBN numbers of the books being shipped to BR Books must MATCH the ISBN numbers present on your order/packing slip. If there is a mismatch, or if the book’s ISBN has been tampered with, we will recycle your book (and you will not receive payment).
Books Not Accepted Policy:
- International Edition textbooks.
- Instructor Edition textbooks.
- Sample or promotional copies.
- Workbooks or study guides with ANY writing/completed sections.
- Card decks, games, calendars, and other non-book items – even if an ISBN is present.
- Encyclopedia sets or books sets – even if an ISBN is present.
- Books that require a CD or DVD for use and the CD or DVD is missing. FYI – a lot of college textbooks include CDs, but they are not required for use.
Book Condition Policy:
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Books will NOT be accepted with:
- Missing or loose pages.
- Heavy binding wear.
- Tears to the cover.
- Water damage, smoke damage, stains, or mold.
- Strong odor of any kind.
If the book(s) you send does not adhere to any of the above policies, the book(s) will be recycled and you will not receive payment.
Packing Slip & Packaging Policy:
- Packaging slips MUST be included with your shipment.
- All books must be shipped and postmarked within 5 business days of your order date and must arrive at our warehouse within 30 days of your order date. Books arriving after 30 days may be subject to re-pricing.
- We highly recommend purchasing USPS DELIVERY CONFIRMATION service at the post office counter. Email the number to us upon shipment (Help@BRBooks.com) or hold onto it for proof of delivery to our warehouse.
- Your order must ship in 1 package. If your order exceeds 1 package, please email Help@BRBooks.com and be sure to include a packing slip with every envelope or box.
- You agree to package your books securely for shipment. There is nothing wrong with a little extra packing tape! : )
- BR Books is not responsible for items lost in the mail. If you would like to purchase insurance, this can be done at your own expense at the post office counter.
Quantity Policy:
- BR Books will NOT accept more than 3 copies of a single book from the same customer or return shipping address. If you have more than 3 copies to sell, please email at Help@BRBooks.com.
